System Status

Status of PlayFab services and history of incidents

Operational

Partial Outage

Major Outage

API returning 500 Errors

Incident Report for PlayFab

Resolved

This incident has been resolved.

Posted Jun 21, 2018 - 12:25 PDT

Investigating

We deployed code with an error that caused a number of API endpoints to return 500 errors. This included:
* /Server/GetUserAccountInfo
* /Server/GetUserData
* /Server/GetTitleInternalData
* /Server/GetPlayerStatistics

The root cause was errors deserializing data from our underlying data store.

Posted Jun 21, 2018 - 12:25 PDT

This incident affected: API (Data, Statistics and Leaderboards).