The incident has been resolved all data has been backfilled.
Posted 4 months ago. Oct 24, 2018 - 16:47 PDT
We continue to backfill data for PlayerSearch in Game Manager and in the Admin APIs. No Player data has been lost but you will still experience the following issues until the backfill is complete: 1) Game Manager Player Segments and Server/Admin GetPlayersInSegment APIs will return inconsistent results of players in those segments. The returned results are optimized towards players that made most recent changes. 2) Game Manager is displaying the wrong number of players in segments but the list of players returned is correct.
Posted 4 months ago. Oct 23, 2018 - 20:05 PDT
Additional capacity has been deployed. Bulk segments are fully operational. Game Manager Player Search and Server/Admin GetPlayersInSegment APIs will return inconsistent results (optimized towards players that made most recent changes) as the capacity and indexes come online.
Posted 4 months ago. Oct 18, 2018 - 20:54 PDT
The issue has been identified and we are currently bringing up additional capacity to restore Player Search functionality.
Posted 4 months ago. Oct 18, 2018 - 16:02 PDT
Player Search is unavailable for all titles/players at this time. We are continuing to work on a fix for this issue.
Posted 4 months ago. Oct 18, 2018 - 12:08 PDT
We have identified the cause for this issue, and are in the process of updating to resolve it.
Posted 4 months ago. Oct 18, 2018 - 11:45 PDT
This incident affected: Game Manager (Player Search) and API (Admin).