System Status

Status of PlayFab services and history of incidents

Operational

Partial Outage

Major Outage

Elevated latency and error rates for Leaderboard APIs

Incident Report for PlayFab

Resolved

This incident has been resolved.

Posted May 12, 2020 - 15:23 PDT

Update

There were some intermittent delays and errors from ~10:43 to ~11:08 PDT while we were performing the mitigation, which affected all APIs accessing leaderboards.

Posted May 12, 2020 - 11:42 PDT

Update

We are continuing to monitor for any further issues.

Posted May 12, 2020 - 09:39 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 12, 2020 - 09:23 PDT

Update

We are continuing to work on a fix for this issue.

Posted May 12, 2020 - 09:13 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 12, 2020 - 08:59 PDT

Investigating

We're experiencing delayed responses from our Leaderboard API servers and are currently investigating.

Posted May 12, 2020 - 08:51 PDT

This incident affected: API (Statistics and Leaderboards).