System Status

Status of PlayFab services and history of incidents

Operational

Partial Outage

Major Outage

Monetization redemption encountering intermittent errors

Incident Report for PlayFab

Resolved

This incident has been resolved.

Posted Jan 30, 2021 - 11:49 PST

Monitoring

This issue has been mitigated and we are monitoring the results.

Posted Jan 26, 2021 - 21:32 PST

Update

We are continuing to investigate this issue.

Posted Jan 26, 2021 - 11:59 PST

Investigating

A small percentage of players may get an error when trying to refresh a subscription or redeem an item purchased from Marketplace. If the client code retries it will likely hit a healthy Pod. The team is investigating the issue.

Posted Jan 26, 2021 - 11:59 PST

This incident affected: Multiplayer Game Servers 2.0 (Build Management - Game Manager and APIs).