PlayFab Status

All Systems Operational

API Operational

Authentication Operational

Player Data Operational

Inventory Operational

Purchasing and Receipt Validation Operational

Statistics and Leaderboards Operational

Virtual Currency Operational

Matchmaking Operational

Title Configuration Operational

Admin Operational

PlayStream Operational

Event Processing Operational

Webhook Deliveries Operational

S3 Event Archiving Operational

Cloud Script Operational

Reports Operational

Add-ons Operational

Appuri Operational

Segment Operational

Kochava Operational

GitHub Operational

Innervate Operational

PayPal Operational

Photon Operational

New Relic Operational

Kongregate Operational

Apple Operational

Google Play Operational

Facebook Operational

Steam Operational

PlayStation Network Operational

Xbox Live Operational

Custom Game Servers Operational

US Operational

EU Operational

Singapore Operational

Japan Operational

Australia Operational

Brazil Operational

Support and Documentation Operational

Game Manager Operational

PlayStream Debugger Operational

Event History & Search Operational

Console Operational

Player Search Operational

API Graphs Operational

Multiplayer Game Servers (private preview - beta ) Operational

Player Portal Operational

Player Password Reset Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 21, 2018

No incidents reported today.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

Multiplayer game servers and matchmaking

Resolved - APIs that read and/or write the game configuration data for multiplayer game servers and matchmaking experienced failures. This did not affect Multiplayer Servers 2.0 Beta (Thunderhead).
Jul 17, 16:36 PDT

Degraded performance in Game Manager Search

Resolved - This incident has been resolved.
Jul 17, 11:37 PDT

Monitoring - During this incident there has been a delay of up to 10 minutes between player events being received and the results being available via search in Game Manager and bulk segmentation.

We have identified the cause of the issue as a problem with a node in the player search cluster. We have initiated a node replacement and are monitoring the cluster status as the operation completes.
Jul 17, 10:37 PDT

Investigating - We are currently investigating this issue.
Jul 17, 09:19 PDT

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

Allocation Failures - Multiplayer Servers 2.0 Beta (Thunderhead)

Resolved - This incident has been resolved.
Jul 12, 23:39 PDT

Monitoring - Problem is understood and mitigation applied. Standing by levels are recovering but still below target and causing partial allocation failures.
Jul 12, 23:37 PDT

Identified - Allocation failures in multiple regions.
Jul 12, 22:17 PDT

Jul 11, 2018

PlayStream Processing Delays

Resolved - The issue has been resolved and all services should be operating normally.
Jul 11, 21:56 PDT

Monitoring - We have deployed the fix for the identified issue, and events are processing as normal.
Jul 11, 21:39 PDT

Identified - The issue has been identified and a fix is being implemented.
Jul 11, 21:30 PDT

Investigating - We are currently experiencing minor delays in processing of events for a subset of players. This affects a small percentage of events. No data has been lost and engineers are working to resolve this as soon as possible.
Jul 11, 21:03 PDT

Jul 10, 2018

API Connection Failures and Timeouts

Resolved - This incident has been resolved.
Jul 10, 19:12 PDT

Update - We are continuing to monitor for any further issues.
Jul 10, 18:55 PDT

Monitoring - From approximately 17:54 to 18:05 there was a high rate of failures and timeouts connecting to the public API endpoint, due to a DNS routing error. The issue has been fixed, and connection error rates are returning to normal levels.
Jul 10, 18:54 PDT

Jul 9, 2018

PlayStream Processing Delay

Resolved - PlayStream is no longer experiencing any delays.
Jul 9, 17:13 PDT

Update - Fix has been deployed, PlayStream latency is now recovering.
Jul 9, 16:56 PDT

Identified - Part of PlayStream is experiencing a processing delay impacting downstream services such as search. 1/64th of the service is currently impacted. We have identified the issue and expect to have it resolved shortly.
Jul 9, 16:33 PDT

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.