All Systems Operational
API Operational
Authentication   Operational
Player Data   Operational
Inventory   Operational
Purchasing and Receipt Validation   Operational
Statistics and Leaderboards   Operational
Virtual Currency   Operational
Matchmaking   Operational
Title Configuration   Operational
Admin   Operational
PlayStream Operational
Event Processing   Operational
Webhook Deliveries   Operational
S3 Event Archiving   Operational
Cloud Script   Operational
Reports   Operational
Add-ons Operational
Appuri   ? Operational
Segment   ? Operational
Kochava   Operational
GitHub   ? Operational
Innervate   Operational
PayPal   ? Operational
Photon   ? Operational
New Relic   ? Operational
Kongregate   ? Operational
Apple   ? Operational
Google Play   ? Operational
Facebook   ? Operational
Steam   ? Operational
PlayStation Network   ? Operational
Xbox Live   ? Operational
Custom Game Servers Operational
US   Operational
EU   Operational
Singapore   Operational
Japan   Operational
Australia   Operational
Brazil   Operational
Support and Documentation   Operational
Game Manager Operational
PlayStream Debugger   Operational
Event History & Search   Operational
Console   Operational
Player Search   Operational
API Graphs   ? Operational
Multiplayer Game Servers (private preview - beta )   ? Operational
Player Portal Operational
Player Password Reset Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2018

No incidents reported today.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018
Resolved - APIs that read and/or write the game configuration data for multiplayer game servers and matchmaking experienced failures. This did not affect Multiplayer Servers 2.0 Beta (Thunderhead).
Jul 17, 16:36 PDT
Resolved - This incident has been resolved.
Jul 17, 11:37 PDT
Monitoring - During this incident there has been a delay of up to 10 minutes between player events being received and the results being available via search in Game Manager and bulk segmentation.

We have identified the cause of the issue as a problem with a node in the player search cluster. We have initiated a node replacement and are monitoring the cluster status as the operation completes.
Jul 17, 10:37 PDT
Investigating - We are currently investigating this issue.
Jul 17, 09:19 PDT
Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - This incident has been resolved.
Jul 12, 23:39 PDT
Monitoring - Problem is understood and mitigation applied. Standing by levels are recovering but still below target and causing partial allocation failures.
Jul 12, 23:37 PDT
Identified - Allocation failures in multiple regions.
Jul 12, 22:17 PDT
Jul 11, 2018
Resolved - The issue has been resolved and all services should be operating normally.
Jul 11, 21:56 PDT
Monitoring - We have deployed the fix for the identified issue, and events are processing as normal.
Jul 11, 21:39 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 11, 21:30 PDT
Investigating - We are currently experiencing minor delays in processing of events for a subset of players. This affects a small percentage of events. No data has been lost and engineers are working to resolve this as soon as possible.
Jul 11, 21:03 PDT
Jul 10, 2018
Resolved - This incident has been resolved.
Jul 10, 19:12 PDT
Update - We are continuing to monitor for any further issues.
Jul 10, 18:55 PDT
Monitoring - From approximately 17:54 to 18:05 there was a high rate of failures and timeouts connecting to the public API endpoint, due to a DNS routing error. The issue has been fixed, and connection error rates are returning to normal levels.
Jul 10, 18:54 PDT
Jul 9, 2018
Resolved - PlayStream is no longer experiencing any delays.
Jul 9, 17:13 PDT
Update - Fix has been deployed, PlayStream latency is now recovering.
Jul 9, 16:56 PDT
Identified - Part of PlayStream is experiencing a processing delay impacting downstream services such as search. 1/64th of the service is currently impacted. We have identified the issue and expect to have it resolved shortly.
Jul 9, 16:33 PDT
Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.