Monitoring - A fix has been implemented and we are monitoring the status and performance.
Mar 18, 2024 - 22:48 PDT
Investigating - We are investigating degraded performance and increased errors for Segmentation APIs and Segment and Player counts in Game Manager.
Mar 18, 2024 - 21:10 PDT
API
Operational
90 days ago
99.99
% uptime
Today
Authentication
Operational
90 days ago
100.0
% uptime
Today
Cloud Script
Operational
90 days ago
100.0
% uptime
Today
Content
Operational
90 days ago
100.0
% uptime
Today
Data
Operational
90 days ago
100.0
% uptime
Today
Economy (V2)
Operational
90 days ago
100.0
% uptime
Today
Events
Operational
90 days ago
100.0
% uptime
Today
Inventory
Operational
90 days ago
100.0
% uptime
Today
Lobby
Operational
90 days ago
100.0
% uptime
Today
Matchmaking
Operational
90 days ago
100.0
% uptime
Today
Statistics and Leaderboards
Operational
90 days ago
99.97
% uptime
Today
PlayStream
Operational
90 days ago
99.98
% uptime
Today
Event Processing
Operational
90 days ago
99.97
% uptime
Today
Webhook Deliveries
Operational
90 days ago
99.97
% uptime
Today
Data Connections
?
Operational
90 days ago
99.99
% uptime
Today
Multiplayer Game Servers 2.0
Operational
90 days ago
100.0
% uptime
Today
Request Multiplayer Server API
Operational
90 days ago
100.0
% uptime
Today
Build Management - Game Manager and APIs
?
Operational
90 days ago
100.0
% uptime
Today
Legacy Multiplayer Servers API (Thunderhead)
?
Operational
90 days ago
100.0
% uptime
Today
QoS Server
?
Operational
90 days ago
100.0
% uptime
Today
Party
Operational
90 days ago
100.0
% uptime
Today
Add-ons
Operational
90 days ago
99.98
% uptime
Today
Appuri
?
Operational
90 days ago
100.0
% uptime
Today
Segment
?
Operational
90 days ago
100.0
% uptime
Today
Kochava
Operational
90 days ago
100.0
% uptime
Today
GitHub
?
Operational
90 days ago
100.0
% uptime
Today
Innervate
Operational
90 days ago
100.0
% uptime
Today
PayPal
?
Operational
90 days ago
99.76
% uptime
Today
Photon
?
Operational
90 days ago
100.0
% uptime
Today
New Relic
?
Operational
90 days ago
100.0
% uptime
Today
Kongregate
?
Operational
90 days ago
100.0
% uptime
Today
Facebook
?
Operational
90 days ago
100.0
% uptime
Today
Apple
?
Operational
90 days ago
100.0
% uptime
Today
Google Play
?
Operational
90 days ago
100.0
% uptime
Today
Nintendo EShop
?
Operational
90 days ago
100.0
% uptime
Today
PlayStation Network
?
Operational
90 days ago
100.0
% uptime
Today
Steam
?
Operational
90 days ago
100.0
% uptime
Today
Xbox Live
?
Operational
90 days ago
100.0
% uptime
Today
Support and Documentation
Operational
90 days ago
100.0
% uptime
Today
Game Manager
Operational
90 days ago
100.0
% uptime
Today
Console
Operational
90 days ago
100.0
% uptime
Today
Player Search
Operational
90 days ago
100.0
% uptime
Today
API Graphs
?
Operational
90 days ago
100.0
% uptime
Today
Analytics
Operational
90 days ago
100.0
% uptime
Today
Trends
?
Operational
90 days ago
100.0
% uptime
Today
Reports
Operational
90 days ago
100.0
% uptime
Today
Dashboard
?
Operational
90 days ago
100.0
% uptime
Today
Event History & Search
Operational
90 days ago
100.0
% uptime
Today
PlayStream Debugger
Operational
90 days ago
100.0
% uptime
Today
Event Archiving
Operational
90 days ago
100.0
% uptime
Today
Player Password Reset Portal
Operational
90 days ago
100.0
% uptime
Today
Custom Game Servers
Operational
90 days ago
100.0
% uptime
Today
US
Operational
90 days ago
100.0
% uptime
Today
EU
Operational
90 days ago
100.0
% uptime
Today
Singapore
Operational
90 days ago
100.0
% uptime
Today
Japan
Operational
90 days ago
100.0
% uptime
Today
Australia
Operational
90 days ago
100.0
% uptime
Today
Brazil
Operational
90 days ago
100.0
% uptime
Today
Services
Operational
90 days ago
100.0
% uptime
Today
Job Service
Operational
90 days ago
100.0
% uptime
Today
Forums
Operational
90 days ago
99.96
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
There was an issue creating/scheduling new experiments and viewing completed experiments in Game Manager. A fix has been deployed.
Mar 18, 14:00 PDT
Resolved -
PlayFab experienced a backend issue causing an increase in API failures between 9:45 AM and 11:30 AM PDT (16:45 to 18:30 UTC).
Customers may have noticed an increase in errors from Economy V2 APIs, authentication APIs, and APIs that query user information such as 'GetFriendsList'.
The issue has been resolved; no further impact is expected.
Mar 15, 09:30 PDT
Resolved -
The issue has been resolved and all services should be operating normally.
Mar 13, 15:00 PDT
Monitoring -
We have identified that the `InsufficientFunds` error code is incorrectly being returned as an `InternalServerError` for the `Inventory/ExecuteInventoryOperations`, `Inventory/PurchaseInventoryItems`, and `Inventory/SubtractInventoryItems` APIs. The service is correctly preventing transactions from happening as expected but is failing to report the status correctly.
We are working on a patch for the issue.
Mar 1, 16:44 PST
Resolved -
We're currently experiencing a higher than normal level of API errors on a subset of titles due to a cache failover that did not fully recover. We have tracked down the cause and have corrected the offending instances.
Mar 5, 14:30 PST