System Status

Status of PlayFab services and history of incidents

Operational
Partial Outage
Major Outage
Monitoring - A fix has been implemented and we are monitoring the status and performance.
Mar 18, 2024 - 22:48 PDT
Investigating - We are investigating degraded performance and increased errors for Segmentation APIs and Segment and Player counts in Game Manager.
Mar 18, 2024 - 21:10 PDT
API Operational
90 days ago
99.99 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Cloud Script Operational
90 days ago
100.0 % uptime
Today
Content Operational
90 days ago
100.0 % uptime
Today
Data Operational
90 days ago
100.0 % uptime
Today
Economy (V2) Operational
90 days ago
100.0 % uptime
Today
Events Operational
90 days ago
100.0 % uptime
Today
Inventory Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
Matchmaking Operational
90 days ago
100.0 % uptime
Today
Statistics and Leaderboards Operational
90 days ago
99.97 % uptime
Today
PlayStream Operational
90 days ago
99.98 % uptime
Today
Event Processing Operational
90 days ago
99.97 % uptime
Today
Webhook Deliveries Operational
90 days ago
99.97 % uptime
Today
Data Connections ? Operational
90 days ago
99.99 % uptime
Today
Multiplayer Game Servers 2.0 Operational
90 days ago
100.0 % uptime
Today
Request Multiplayer Server API Operational
90 days ago
100.0 % uptime
Today
Build Management - Game Manager and APIs ? Operational
90 days ago
100.0 % uptime
Today
Legacy Multiplayer Servers API (Thunderhead) ? Operational
90 days ago
100.0 % uptime
Today
QoS Server ? Operational
90 days ago
100.0 % uptime
Today
Party Operational
90 days ago
100.0 % uptime
Today
Add-ons Operational
90 days ago
99.98 % uptime
Today
Appuri ? Operational
90 days ago
100.0 % uptime
Today
Segment ? Operational
90 days ago
100.0 % uptime
Today
Kochava Operational
90 days ago
100.0 % uptime
Today
GitHub ? Operational
90 days ago
100.0 % uptime
Today
Innervate Operational
90 days ago
100.0 % uptime
Today
PayPal ? Operational
90 days ago
99.76 % uptime
Today
Photon ? Operational
90 days ago
100.0 % uptime
Today
New Relic ? Operational
90 days ago
100.0 % uptime
Today
Kongregate ? Operational
90 days ago
100.0 % uptime
Today
Facebook ? Operational
90 days ago
100.0 % uptime
Today
Apple ? Operational
90 days ago
100.0 % uptime
Today
Google Play ? Operational
90 days ago
100.0 % uptime
Today
Nintendo EShop ? Operational
90 days ago
100.0 % uptime
Today
PlayStation Network ? Operational
90 days ago
100.0 % uptime
Today
Steam ? Operational
90 days ago
100.0 % uptime
Today
Xbox Live ? Operational
90 days ago
100.0 % uptime
Today
Support and Documentation Operational
90 days ago
100.0 % uptime
Today
Game Manager Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
Player Search Operational
90 days ago
100.0 % uptime
Today
API Graphs ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Trends ? Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Event History & Search Operational
90 days ago
100.0 % uptime
Today
PlayStream Debugger Operational
90 days ago
100.0 % uptime
Today
Event Archiving Operational
90 days ago
100.0 % uptime
Today
Player Password Reset Portal Operational
90 days ago
100.0 % uptime
Today
Custom Game Servers Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Job Service Operational
90 days ago
100.0 % uptime
Today
Forums Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024
Resolved - There was an issue creating/scheduling new experiments and viewing completed experiments in Game Manager. A fix has been deployed.
Mar 18, 14:00 PDT
Mar 17, 2024
Resolved - The site is available again.
Mar 17, 22:18 PDT
Investigating - We are currently investigating this issue.
Mar 17, 21:36 PDT
Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - PlayFab experienced a backend issue causing an increase in API failures between 9:45 AM and 11:30 AM PDT (16:45 to 18:30 UTC).

Customers may have noticed an increase in errors from Economy V2 APIs, authentication APIs, and APIs that query user information such as 'GetFriendsList'.

The issue has been resolved; no further impact is expected.

Mar 15, 09:30 PDT
Mar 14, 2024

No incidents reported.

Mar 13, 2024
Resolved - The issue has been resolved and all services should be operating normally.
Mar 13, 15:00 PDT
Monitoring - We have identified that the `InsufficientFunds` error code is incorrectly being returned as an `InternalServerError` for the `Inventory/ExecuteInventoryOperations`, `Inventory/PurchaseInventoryItems`, and `Inventory/SubtractInventoryItems` APIs. The service is correctly preventing transactions from happening as expected but is failing to report the status correctly.

We are working on a patch for the issue.

Mar 1, 16:44 PST
Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024
Resolved - We have identified and resolved an issue causing 400/BadRequest to be returned by the GetEntityDraftItems API.
Mar 8, 16:10 PST
Mar 7, 2024

No incidents reported.

Mar 6, 2024
Resolved - This incident has been resolved.
Mar 6, 23:46 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 21:38 PST
Identified - The issue has been identified and a fix is being implemented.
Mar 6, 21:35 PST
Update - We are continuing to investigate this issue.
Mar 6, 21:10 PST
Investigating - We are currently investigating this issue.
Mar 6, 19:34 PST
Mar 5, 2024
Resolved - We're currently experiencing a higher than normal level of API errors on a subset of titles due to a cache failover that did not fully recover. We have tracked down the cause and have corrected the offending instances.
Mar 5, 14:30 PST