All Systems Operational
API Operational
Authentication   Operational
Player Data   Operational
Inventory   Operational
Purchasing and Receipt Validation   Operational
Statistics and Leaderboards   Operational
Virtual Currency   Operational
Matchmaking   Operational
Title Configuration   Operational
Admin   Operational
PlayStream Operational
Event Processing   Operational
Webhook Deliveries   Operational
S3 Event Archiving   Operational
Cloud Script   Operational
Reports   Operational
Add-ons Operational
Appuri   ? Operational
Segment   ? Operational
Kochava   Operational
GitHub   ? Operational
Innervate   Operational
PayPal   ? Operational
Photon   ? Operational
New Relic   ? Operational
Kongregate   ? Operational
Apple   ? Operational
Google Play   ? Operational
Facebook   ? Operational
Steam   ? Operational
PlayStation Network   ? Operational
Xbox Live   ? Operational
Custom Game Servers Operational
US   Operational
EU   Operational
Singapore   Operational
Japan   Operational
Australia   Operational
Brazil   Operational
Support and Documentation   Operational
Game Manager Operational
PlayStream Debugger   Operational
Event History & Search   Operational
Console   Operational
Player Search   Operational
API Graphs   ? Operational
Multiplayer Game Servers (private preview - beta )   ? Operational
Player Portal Operational
Player Password Reset Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2018
Resolved - Due to a server upgrade we experienced a spike in latency for approximately 5 minutes. Latency has returned to normal now. This occurred from 11:56AM PST (6:56PM UTC) to 12:01PM PST (7:01PM UTC). We do not expect this to recur as it was caused by applying a patch to prevent an occurrence of today's earlier Leaderboard failures.
Jun 24, 12:08 PDT
Resolved - This incident has been resolved.
Jun 24, 10:49 PDT
Monitoring - We have completed a database recovery operation and are monitoring leaderboard related API and event processing performance.
Jun 24, 10:09 PDT
Identified - At approximately 16:08 UTC leaderboard related APIs began failing at higher than normal rates. We have identified the cause for this issue as a database failure, and are in the process of updating to resolve it.
Jun 24, 10:03 PDT
Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018
Resolved - This incident has been resolved.
Jun 21, 12:25 PDT
Investigating - We deployed code with an error that caused a number of API endpoints to return 500 errors. This included:
* /Server/GetUserAccountInfo
* /Server/GetUserData
* /Server/GetTitleInternalData
* /Server/GetPlayerStatistics

The root cause was errors deserializing data from our underlying data store.
Jun 21, 12:25 PDT
Jun 20, 2018
Resolved - The player password reset portal was down from 2018-06-20 9:30AM PDT until 2018-06-20 11:30AM PDT. During this time, players were unable to reset their passwords via the player password reset portal.
Jun 20, 11:30 PDT
Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018
Resolved - There was an issue with our metrics pipeline that resulted in missing data between 4:00am and 4:55am on some dashboard graphs (notably API Calls). The APIs were operating normally, requests were being handled during that time, and reports will not be affected.
Jun 17, 04:00 PDT
Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.