Services have been restored to the affected titles.
Posted Sep 16, 2023 - 09:22 PDT
Monitoring
A fix has been implemented and we're now monitoring traffic to confirm. Services to all impacted titles are restored and should stabilize entirely within the hour.
Posted Sep 16, 2023 - 08:19 PDT
Identified
We've identified an issue with traffic routing in the clusters supporting the affected titles. We've made some initial mitigations and many titles have service restored. We're continuing to investigate the root cause and work towards a stable resolution.
Posted Sep 16, 2023 - 08:04 PDT
Investigating
We are currently experiencing a partial outage impacting a subset of the titles using PlayFab. We're investigating the cause now.
Posted Sep 16, 2023 - 07:29 PDT
This incident affected: API (Authentication, Cloud Script, Content, Data, Events, Inventory, Lobby, Matchmaking, Statistics and Leaderboards) and Multiplayer Game Servers 2.0 (Request Multiplayer Server API, Build Management - Game Manager and APIs, Legacy Multiplayer Servers API (Thunderhead), QoS Server).
