This incident has been resolved. We are still seeing slightly higher than normal latency for 10% of the customers, but this will continue to slowly reduce until back to normal.
Posted May 23, 2019 - 14:21 PDT
Update
The data is now 3-4 minutes latent. We target sub-minute latency, so we will continue to investigate to reach our SLAs.
Posted May 23, 2019 - 12:59 PDT
Monitoring
The data is still slowly catching up, and we expect this to be fully caught up in the next 3 hours. This only affects ~10% of customers.
Posted May 23, 2019 - 06:31 PDT
Update
We've scaled up our cluster size, and are continuing to see slow improvements in the latency of the data. We are continuing to investigate other mitigations.
Posted May 23, 2019 - 00:16 PDT
Identified
The issue has been identified and mitigated. Latency is slowly reducing.
Posted May 22, 2019 - 20:54 PDT
Investigating
Event History & Search won't be up to date for a subset of customers, as events are falling a few hours behind. We are still investigating the issue.
Posted May 22, 2019 - 14:31 PDT
This incident affected: Analytics (Event History & Search).
