System Status

Status of PlayFab services and history of incidents

Operational

Partial Outage

Major Outage

GameClient/LoginWithApple error: NotAuthorized since 3/1/2022

Incident Report for PlayFab

Resolved

This incident has been resolved.

Posted Mar 14, 2022 - 10:58 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 02, 2022 - 14:48 PST

Monitoring

Many titles are getting NotAuthorized error code with the GameClient/LoginWithApple API since morning of March 1st. We believe the cause is that Apple changed their signing cert.
There are two potential solutions that worked for some titles:
1) Reinstalling the app 2) having the user sign out of their Apple account and back in

Posted Mar 01, 2022 - 07:30 PST

This incident affected: API (Authentication).