System Status
Status of PlayFab services and history of incidents
Operational
Partial Outage
Major Outage
Indexing has temporarily stopped.
Incident
Report for PlayFab
Resolved
This incident has been resolved.
Update
All queries are now returning the expected results but that some queries via the GetPlayersInSegment API are still taking longer than usual. We continue to investigate the issue with such queries. Thank you for your patience.
Update
We are continuing to monitor for any further issues.
Update
We are continuing to monitor for any further issues.
Update
Still investigating. Full resolution anticipated by Wednesday, November 4, 2020. Most player/segment queries are working, but some will be taking longer and there will be elevated error rates.
Update
We are continuing to monitor for any further issues.
Update
Player queries, including segments are roughly 13 hours behind and will continue to get more stale until we finish a deployment this evening. Once that deployment is complete, segment queries involving player statistics will still be stale. We plan to address that issue tomorrow.
Update
We are continuing to monitor for any further issues.
Monitoring
As a fix, we are switching player search to Kusto. This action will cause a latency of ~2-5 mins and examples of queries in UI search boxes to not work.
Identified
The root cause has been identified and the team is working toward a fix.
Investigating
We are currently investigating this issue.
This incident affected: PlayStream (Event Processing).