Status of PlayFab services and history of incidents

Operational

Partial Outage

Major Outage

The Game Manager audit system is offline and not recording updates - audit history is available only from 6am on.

Incident Report for PlayFab

Resolved

This incident has been resolved.

Posted Apr 21, 2020 - 12:49 PDT

Monitoring

No Audit entries from between 21:43 4/17 and 06:00 4/18. PlayFab is waiting on AWS to recover to consider this incident resolved.

Posted Apr 18, 2020 - 16:19 PDT

Update

Audits are correctly recording now, we are still working to bring back the historical data

Posted Apr 18, 2020 - 14:55 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 18, 2020 - 05:36 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 18, 2020 - 01:09 PDT

Investigating

No jobs were lost, once it's back up, PlayFab will begin the reprocessing.

Posted Apr 17, 2020 - 23:00 PDT