System Status

Status of PlayFab services and history of incidents

Operational

Partial Outage

Major Outage

Multiplayer Servers - Management APIs and server allocation are malfunctioning

Incident Report for PlayFab

Postmortem

Networking issues in West US impacting PlayFab’s ability to deploy multiplayer server builds to this Azure region.

PlayFab control systems had several areas where we would check deployment status in all regions, these codepaths had performance issues during the West US incident impacting Game Manager load time.

We will be improving the resiliency of these operations to single-region failure.

Posted Feb 12, 2019 - 13:53 PST

Resolved

This incident has been resolved.

Posted Jan 29, 2019 - 21:06 PST

Update

PlayFab services are having challenges communicating with critical Azure resources. This impacts management and allocation of multiplayer servers. We believe this is related to on-going Azure West US network issues and exacerbated by cascading issues from the earlier Azure network infrastructure event, but this has not been confirmed. Mitigations are being deployed immediately while we work with Azure to rectify the issue ASAP.

Posted Jan 29, 2019 - 20:03 PST

Update

Issues are impacting server allocation as well.

Posted Jan 29, 2019 - 19:25 PST

Update

We are continuing to investigate the issue.

Posted Jan 29, 2019 - 19:24 PST

Investigating

Multiplayer Server pages in Game Manager may be missing builds and otherwise error. We are investigating.

Posted Jan 29, 2019 - 19:15 PST

This incident affected: Multiplayer Game Servers 2.0 (Request Multiplayer Server API, Build Management - Game Manager and APIs).