System Status

Status of PlayFab services and history of incidents

Operational
Partial Outage
Major Outage

PlayFab Matchmaking Down for About 20 Minutes

Incident Report for PlayFab

Resolved

The root cause is still unclear (as to why the certificate became missing), but matchmaking had been restored.
Posted Nov 19, 2020 - 23:22 PST

Monitoring

The issues seems to be the result of a missing certificate on machines running a new commit. The old stack was reactivated, mitigating the issue. Following to ensure full recovery.
Posted Nov 19, 2020 - 23:11 PST

Investigating

Matchmaking was 100% from 22:18 PST to about 22:39 PST.
Posted Nov 19, 2020 - 23:01 PST
This incident affected: API (Matchmaking).