System Status

Status of PlayFab services and history of incidents

Operational

Partial Outage

Major Outage

Errors & high latency for some Leaderboard API calls

Incident Report for PlayFab

Resolved

Processing has caught up and fully recovered.

Posted Aug 08, 2022 - 21:44 PDT

Monitoring

We are starting to see a recovery in the leaderboards APIs, but given the backlog of leaderboard score updates, it may still be about an hour to full recovery.

Posted Aug 08, 2022 - 20:17 PDT

Update

We are continuing to investigate this issue.

Posted Aug 08, 2022 - 17:58 PDT

Investigating

Leaderboard related APIs are having a high rate of 5XX errors and high latency with some leaderboards. The cause is a storage upgrade which is taking longer than expected to complete.

Posted Aug 08, 2022 - 14:46 PDT

This incident affected: API (Statistics and Leaderboards).