System Status

Status of PlayFab services and history of incidents

Operational
Partial Outage
Major Outage
Update - We have resolved the Game Manager login and logout issues. We are investigating an issue with PlayFab account to Microsoft Account (MSA) migration. For now, we recommend that customers seeing the account migration flow select "Migrate Later".
Feb 20, 2025 - 23:46 PST
Identified - We have identified the issue and are working on deploying a mitigation.
Feb 20, 2025 - 22:01 PST
Investigating - Some customers are currently experiencing issues logging into or out of Game Manager. We are currently investigating the issue. In the interim, we recommend that customers migrating to MSA select "Migrate Later" in the MSA migration flow.
Feb 20, 2025 - 17:56 PST
Update - A fix has been deployed. New titles created now are able to create players. We are now looking for titles that have been created since the issue was introduced.
Feb 20, 2025 - 12:06 PST
Investigating - When a new title is created in a new namespace, player creation fails. We are working on a fix.
Feb 20, 2025 - 11:09 PST
API Operational
90 days ago
99.96 % uptime
Today
Authentication Operational
90 days ago
99.65 % uptime
Today
Cloud Script Operational
90 days ago
100.0 % uptime
Today
Content Operational
90 days ago
100.0 % uptime
Today
Data Operational
90 days ago
100.0 % uptime
Today
Economy (V2) Operational
90 days ago
100.0 % uptime
Today
Events Operational
90 days ago
100.0 % uptime
Today
Inventory Operational
90 days ago
100.0 % uptime
Today
Lobby Operational
90 days ago
100.0 % uptime
Today
Matchmaking Operational
90 days ago
99.99 % uptime
Today
Statistics and Leaderboards Operational
90 days ago
100.0 % uptime
Today
PlayStream Operational
90 days ago
99.7 % uptime
Today
Event Processing Operational
90 days ago
100.0 % uptime
Today
Webhook Deliveries Operational
90 days ago
100.0 % uptime
Today
Data Connections ? Operational
90 days ago
99.11 % uptime
Today
Multiplayer Game Servers 2.0 Operational
90 days ago
100.0 % uptime
Today
Request Multiplayer Server API Operational
90 days ago
100.0 % uptime
Today
Build Management - Game Manager and APIs ? Operational
90 days ago
100.0 % uptime
Today
Legacy Multiplayer Servers API (Thunderhead) ? Operational
90 days ago
100.0 % uptime
Today
QoS Server ? Operational
90 days ago
100.0 % uptime
Today
Party Operational
90 days ago
100.0 % uptime
Today
Add-ons Operational
90 days ago
100.0 % uptime
Today
Appuri ? Operational
90 days ago
100.0 % uptime
Today
Segment ? Operational
90 days ago
100.0 % uptime
Today
Kochava Operational
90 days ago
100.0 % uptime
Today
GitHub ? Operational
90 days ago
100.0 % uptime
Today
Innervate Operational
90 days ago
100.0 % uptime
Today
PayPal ? Operational
90 days ago
100.0 % uptime
Today
Photon ? Operational
90 days ago
100.0 % uptime
Today
New Relic ? Operational
90 days ago
100.0 % uptime
Today
Kongregate ? Operational
90 days ago
100.0 % uptime
Today
Facebook ? Operational
90 days ago
100.0 % uptime
Today
Apple ? Operational
90 days ago
100.0 % uptime
Today
Google Play ? Operational
90 days ago
100.0 % uptime
Today
Nintendo EShop ? Operational
90 days ago
100.0 % uptime
Today
PlayStation Network ? Operational
90 days ago
100.0 % uptime
Today
Steam ? Operational
90 days ago
100.0 % uptime
Today
Xbox Live ? Operational
90 days ago
100.0 % uptime
Today
Support and Documentation Operational
90 days ago
100.0 % uptime
Today
Game Manager Degraded Performance
90 days ago
99.98 % uptime
Today
Console Degraded Performance
90 days ago
99.95 % uptime
Today
Player Search Operational
90 days ago
100.0 % uptime
Today
API Graphs ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.89 % uptime
Today
Trends ? Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Event History & Search Operational
90 days ago
100.0 % uptime
Today
PlayStream Debugger Operational
90 days ago
100.0 % uptime
Today
Event Archiving Operational
90 days ago
99.34 % uptime
Today
Player Password Reset Portal Operational
90 days ago
100.0 % uptime
Today
Custom Game Servers Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Japan Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Job Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 21, 2025

No incidents reported today.

Feb 20, 2025
Resolved - The incident has been resolved
Feb 20, 14:04 PST
Monitoring - A fix has been deployed, we're monitoring the service status and rate of errors.
Feb 20, 13:42 PST
Investigating - Authentication for some users authenticating with Microsoft accounts is failing. We're currently investigating.
Feb 20, 12:34 PST
Feb 19, 2025

No incidents reported.

Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025
Postmortem - Read details
Feb 18, 14:20 PST
Resolved - There was a playstream incident between 10:50 AM and noon, which caused a delay in updating the leaderboard dashboards. The issue was resolved at noon, and processing has returned to normal.
Feb 12, 11:00 PST
Feb 11, 2025
Resolved - There was a dip in availability of the following apis from 8.46am PST to 9 am PST.
- Group/ListMembershipOpportunities
- Group/ListGroupInvitations

Feb 11, 09:25 PST
Feb 10, 2025
Resolved - This incident was resolved at 23:51 UTC.
Feb 10, 15:51 PST
Investigating - Affected APIs:

- Matchmaker/RegisterGame
- GameServer/SetGameServerInstanceTags
- GameServer/RefreshGameServerInstanceHeartbeat
- GameAcquisition/Matchmake

Feb 10, 15:41 PST
Feb 9, 2025

No incidents reported.

Feb 8, 2025
Postmortem - Read details
Feb 19, 16:10 PST
Resolved - This incident has been resolved.
Feb 8, 15:00 PST
Identified - We are observing increased errors for PSN APIs because of a third party outage and are currently monitoring.
Feb 7, 16:23 PST
Investigating - We are observing increased errors for the LoginWithPSN APIs because of a third party outage and are currently monitoring.
Feb 7, 15:00 PST
Feb 7, 2025